Privacy Policy

SBL Rentals (“SBL Rentals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. SBL Rentals operates as a subsidiary of Sturdy Brand, LLC, and this Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, or use our vehicle rental services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect several types of information when you interact with our website or rental services.

Personal Information

When you make a reservation, complete a rental agreement, or contact us, we may collect information such as:

✓ Full Name

✓ Email Address

✓ Phone Number

✓ Date of Birth

✓ Driver’s License Information

✓ Billing Address

✓ Payment Information

✓ Vehicle rental details and reservation information

This information helps us verify your eligibility to rent a vehicle and complete your rental transaction.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

✓ IP Address

✓ Browser Type

✓ Device Information

✓ Website usage data

✓ Cookies and tracking technologies

This data helps us improve the performance and security of our website.

2. How We Use Your Information

SBL Rentals may use the information we collect for the following purposes:

✓ Processing vehicle reservations and rentals

✓ Verifying identity and rental eligibility

✓ Processing payments and security deposits

✓ Communicating with customers regarding reservations or rentals

✓ Sending booking confirmations and service updates

✓ Improving our website and customer experience

✓ Preventing fraud and unauthorized transactions

✓ Complying with legal obligations

3. Email and SMS Communications

By providing your email address or phone number, you consent to receive communications related to your reservation or rental services.

These communications may include:

✓ Reservation confirmations

✓ Rental reminders

✓ Return notifications

✓ Payment receipts

✓ Customer service responses

Standard messaging and data rates may apply depending on your mobile carrier.

You may opt out of promotional communications at any time.

4. Payment Processing

Payments made through SBL Rentals may be processed through secure third-party payment processors. SBL Rentals and Sturdy Brand, LLC do not store full credit card numbers on our servers.

All payment partners maintain industry-standard security practices to protect customer payment information.

5. How We Share Information

SBL Rentals does not sell or rent your personal information to third parties.

However, we may share information with trusted partners when necessary to operate our business, including:

✓ Payment processors

✓ Technology providers supporting our website or booking systems

✓ Insurance providers related to rental coverage

✓ Fraud prevention and security services

✓ Government authorities or law enforcement when required by law

These service providers are only permitted to use your information to perform services on our behalf.

6. Data Security

SBL Rentals takes reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your information, no system of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

✓ Improve website functionality

✓ Analyze visitor activity

✓ Enhance user experience

You can modify your browser settings to decline cookies if you prefer.

8. Third-Party Links

Our website may contain links to third-party websites or services. SBL Rentals is not responsible for the privacy practices or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you

Request corrections to inaccurate information

Request deletion of certain personal data

To submit a request regarding your personal information, please contact us using the information below.

10. Updates to This Policy

SBL Rentals may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page along with the updated effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

SBL Rentals
A Subsidiary of Sturdy Brand, LLC

Website:
https://sblrentals.com

Email: [email protected]